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At the start of the class registration process, students must accept the University’s Financial Agreement. By accepting the agreement, students acknowledge that after they register, they are responsible for the full amount due to the University.

Accessing Account Balances

is the University’s online student portal that provides quick, centralized and secure access to information and services for all students, faculty and staff. NEIUport accounts are automatically created for students admitted to the University.

NEIUport provides access for students to:

• Register for classes online
• View grades and transcripts
• Request official transcripts
• Review Financial Aid awards
• Print out tuition and fees statements
• Pay tuition and fees online by credit, debit or check
• Access IRS Form 1098-T, Tuition Statement
• How to pay account balances

Pay Online

NEIUport (the NEIU student portal) provides 24-hour access to view and print tuition and fees statements. We accept credit and debit cards: Visa, Mastercard, Discover and American Express. 

Starting Oct. 2, 2023, a 2.50% ($3 minimum) convenience fee will be applied to all credit and debit card transactions for student accounts. Starting Feb. 23, 2024, the convenience fee will increase to 2.95% for domestic credit and debit card transactions and 4.25% for international credit and debit card transactions.

Check payments (ACH) are accepted online and no additional fee will apply.

International students sending payments from outside the United States can do this via Flywire, a company with whom NEIU has contracted in order to facilitate safe and affordable international payments. .

CHECK PAYMENTS FOR PAST DUE BALANCES

All online, in-person, or mailed check payments that are made for past due balances require a 10 business day hold for the check to clear. This means a student's Accounts Receivable hold will be released once the 10 business days have passed. As an alternative, students that pay past due balances via check and wish to have their hold released right away can submit a cashier's check, make a cash payment or a credit/debit card payment to avoid the 10 business day waiting period for a check to clear.

Pay in Person

Payments can be made in person with the Cashier, or left in the Drop Box, which is located outside of the Student Payment Services office on the Main Campus in Building D, Room 101.

Student account payments that are made in person by credit card will be assessed a 2.50% ($3 minimum) convenience fee. Starting Feb. 23, 2023, the convenience fee will increase to 2.95% for domestic credit and debit card transactions and 4.25% for international credit and debit card transactions. Check payments made in person will not be assessed any additional fees.

A $15 fee is assessed for each returned check received by the University. After two returned checks, the student will not be permitted to make a payment by check for the next two years. The student has a right to appeal the length of time with the Student Payment Services.

Fees for Late Payments

Students who miss payment deadlines will be assessed a non-refundable deferred payment fee of $10 and/or a late payment fee of $50. Students with outstanding balances will have an “Accounts Receivable” hold placed on their account until the balance is cleared. The Accounts Receivable hold is placed on student accounts with balances that exceed $100.

The Accounts Receivable hold prevents students from being able to register for the next semester due to an outstanding balance. Students can contact Student Payment Services to enter into a payment plan. Registration exceptions are only considered for approval on a case-by-case basis.

Trouble Paying Account Balances

Students’ classes will not be dropped due to non-payment; however, students having difficulty meeting payment deadlines should immediately contact the Accounts Receivable Department at (773) 442-5165 to discuss options, including entering into a payment plan.When an account balance is past due, an Accounts Receivable hold is placed on the student account. While the Accounts Receivable hold is on the student account, the student will be unable to change his or her current schedule or register for the next term.

Students must either pay in full to have the Accounts Receivable hold removed or agree to a payment plan that will allow the Accounts Receivable hold to be temporarily removed in order to alter a class schedule or to register for the next term. All registration exceptions are subject to approval and a payment upfront is required. Exception: All check payments submitted for past due balances will be subject to a 10-business-day waiting period before the Accounts Receivable hold will be released.

Please note that it is very important that students do not fall more than one semester behind in payments because this will prevent them from being able to register for future terms.

When a past due account balance is not paid in full before the close of a given semester and no payment plan has been established, your account may be placed with a .

If students do not attend classes due to extenuating circumstances (e.g., a death in the family, medical issues, etc.), they may submit a petition form to the Student Billing/Late Withdrawal committee to request a refund or reduced tuition and mandatory fee charges. The petition must include a narrative clearly explaining the extenuating circumstances, as well as supporting documentation (e.g., doctor’s notes, messages from instructors indicating attendance, etc.).