Mildred Jackson
Financial Aid
Associate Director
Office:
United States
Phone:
(773) 442-5028
Email:
m-jackson10@neiu.edu
Office Hours:
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
Country:
United States
Expertise
Mildred Jackson oversees all administrative functions of the Financial Aid Office by supervising, providing ongoing professional development opportunities and evaluating all full-time and part-time employees. She monitors college work-study expenditures, students’ satisfactory academic progress, federal and state grant expenditures, etc. Ms. Jackson contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid and student employment services. She manages and supervises all financial aid processes for awarding student loans, grants and scholarship packages. She also facilitates oversight of Minimum Standards of Academic Progress appeal review process.
Education
Masters Degree, Lincoln University
Bachelors Degree, University of Pittsburgh
Background
Federal, State and Institutional financial aid eligibility, regulations, policies and procedures
Need analysis, verification and packaging philosophies
Minimum Standards of Academic Progress
Default Aversion Strategies
Customer Relations and Interpersonal Communications